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TERMS AND CONDITIONS & RETURN POLICY

General

Please note that your use of www.winecouple.hk (there after “the company”, “we”, “our”,”us”) is subject to the following terms and conditions. If you do not agree with any of these terms, please do not access or use our site or any information or materials contained on our site. Your use of our site shall be deemed to be your agreement to abide by each of the terms set forth below.The Terms and Conditions may be updated from time to time with or without notice to you. Your continual use of our site indicates acceptance of any modifications to the terms and conditions.

Sale of Alcoholic Beverages

We do not sell alcohol to persons under the age of 18. By using this site, you swear and affirm that you are over the age of 18. It is your responsibilities to ensure that any alcoholic beverage delivered based on address information provided by you will not be consumed by anyone under the age of 18. If you do not agree with these conditions of use, please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 18, we may prosecute you fully to the extent allowable by law.

Data Privacy Policy

We are committed to protect the privacy of customers information. We will not sell, exchange or lease out the information of the customers (including name, email address, mail address, telephone number, credit card details and transaction records) to any third party，you may refer to Privacy Disclaimer page for details.

Our kind reminders

Drink responsibly and in moderation.

You drink, don't drive.

You must be over 18 years of age to order from us.

Refund Policy

There is no refund once the products sold.Should you find any crack or breakage of your wine upon delivery or quality issue, please let us know within 3 days upon delivery date. No exchange services will be served after 3 days. Please take a photo of your issues and send to us through Whatsapp or Email.Should you have any inquiry regarding to our Return and Refund Policy, please Whatsapp 84810807 / 69929640 or email to winecoupleorder@gmail.com

『根據香港法律，不得在業務過程中，向未成年人售賣或供應令人醺醉的酒類。』
“Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.”

收貨人必須年滿18歲
Recipient must be over 18 years old.